Payment-Related
About 2 min
Tips
Fast Downloader Payment FAQ
If you encounter any issues during the payment process, feel free to contact us at support@genesis-ark.club!
Why is the amount displayed in the app different from the amount on the payment page after opening the payment page?
- Due to the third-party payment interface, the currency displayed on this website is Chinese Yuan. What you see in the app is in US Dollars. At this point, the order has not yet been created. You can choose a payment method and then view the actual payment amount.
Why do I need to pay extra fees when paying with PayPal?
- This is because PayPal charges additional processing fees, which can be as high as 10%. For details, please consult PayPal customer service!
Why is the payment amount different from last time when purchasing the same traffic?
- Due to daily fluctuations in the exchange rate between USD and CNY, the payment amount may vary slightly.
What is monthly subscription? Which payment plan should I choose? What are the differences?
Warning
Please choose according to your needs. The plans below are subject to change without prior notice!
Plan One: Budget Conscious 💰
- For just $10 per month, get 50GB of free data every day. 💡
- Data stacks cannot be used, and the daily free data limit resets to 50GB automatically the next day. 🚫
- Incremental data is more cost-effective, with additional data purchases costing only $0.21 per GB, compared to the original $0.35 per GB. 💸
- Suitable for light users who do not have high traffic requirements and want to save money. 💼
Plan Two: High Traffic Shared 🚀
- For only $20 per month, get 100GB of free data every day, twice that of Plan One! 💫
- Traffic stacking cannot be used, and the daily free traffic limit resets to 100GB automatically the next day, 50GB more than Plan 1. 🚫
- Lower incremental data pricing, with additional data priced at $0.19 per GB, more affordable than the previous $0.35 per GB. 💰
- Suitable for high traffic demands, this plan offers a high traffic experience for users who need a lot of traffic. 🌟
Plan Three: Flexible On-Demand ⚖️
- Data never expires, purchasing data at the original price of $0.35 per GB, data never expires. 🔄
- No monthly service fee, no free data, entirely based on actual usage. 🔍
- Suitable for users with unpredictable traffic demands or those who need flexible control. 🔓
Web Download Plan: Free but Limited 🌐
- Free downloads: Download for free through the website. 💻
- Limited download quantity: Please note that the number of downloads per day is limited. ⏳
- File size limit: Only files smaller than 500MB can be downloaded. Files larger than this size cannot be downloaded. 📎
How do I activate the monthly subscription service?
1. Log in and select monthly subscription
- First, log in to the software and you will enter the homepage.
- On the homepage, find and click on the monthly subscription option.
2. Choose service type and make payment
- On the monthly subscription page, select the type of service you want to activate.
- Click the corresponding button, and you will be redirected to the third-party payment platform to complete the payment.
3. Complete the payment
- On the third-party payment platform page, select your payment method.
- Click the "Pay" button to complete the payment.
Please refer to the following payment screenshots for payment. If you cannot find the problem you encountered, please contact us!
