Privacy Policy

Welcome to Fast Downloader software (hereinafter referred to as "the Software"). We value your privacy and data protection. This Privacy Policy (hereinafter referred to as "Policy") aims to explain how we collect, use, disclose, and protect your personal information. By using the Software, you agree to the handling of your personal information in accordance with this Policy.

1. Information We Collect

During your use of the Software, we may collect the following types of information:

1.1 Personal Information

Registration Information: When you register an account, we collect information such as your name, email address, phone number, username, and password.
Payment Information: When you make a payment for services, we may collect your payment information, such as credit card numbers and billing addresses.

1.2 Usage Information

Device Information: We may collect information related to the device you use to access the Software, including device model, operating system version, unique device identifiers, and IP address.
Log Information: We may automatically collect certain information and store it in log files when you use the Software. This information may include IP addresses, browser type, Internet Service Provider (ISP), clickstream data, referring/exit pages, date/time stamps, and operating systems.
Location Information: With your consent, we may collect and process information related to your location.

1.3 Cookies and Similar Technologies

We may use cookies and similar technologies to collect and store information about your use of the Software. Cookies are small data files stored on your device. We use cookies to enhance user experience, analyze trends, manage the site, track user activity, and collect demographic information. You can manage the use of cookies through your browser settings.

2. How We Use Information

We may use the information we collect for the following purposes:

Providing and Maintaining Services: Use your information to provide, maintain, and improve our services.
User Management: Create and manage user accounts, process user requests, and provide customer support.
Personalized Services: Provide personalized content and recommendations based on your usage habits and preferences.
Security: Detect and prevent security threats, fraud, or other malicious activities.
Communication: Send you important notices, updates, and promotional information. You may opt-out of promotional communications.
Legal Compliance: Comply with laws, regulations, and other legal processes.
Analysis and Research: Understand how users use our services to improve service quality and user experience.
Advertising and Marketing: With your consent, use your information to deliver customized advertising and marketing content.

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

Legal Requirements: Disclose your information when required by law, regulations, or government requests.
Business Transfers: Transfer your information as part of a merger, acquisition, or sale of assets.
Third-Party Service Providers: Partner with trusted third-party service providers who perform business functions on our behalf. We ensure these providers adhere to this Policy and take appropriate measures to protect your information.
Data Analysis: Partner with third parties to analyze user data to improve our services and user experience. All analysis data is anonymized to protect your privacy.
Protection of Rights: Disclose your information when necessary to protect our legal rights, enforce our Terms of Service, investigate fraud, or ensure the safety of users and the public.

4. Protection of Information

We are committed to protecting your personal information and take reasonable technical and organizational measures to prevent unauthorized access, use, disclosure, modification, or destruction of your personal information. These measures include encryption, access controls, firewalls, and security audits.

5. Data Storage and Processing

Your information may be transferred, stored, and processed outside your country of residence. Regardless of where your information is transferred, we take reasonable measures to ensure your information is protected, including encryption, strict access controls, and regular security audits.

6. User Rights

Depending on applicable laws, you have certain rights regarding your personal information, including:

Access: You have the right to access your personal information we collect and request a copy.
Correction: You have the right to request the correction of inaccurate or incomplete personal information.
Deletion: In certain circumstances, you have the right to request the deletion of your personal information.
Restriction of Processing: In certain circumstances, you have the right to request the restriction of processing your personal information.
Data Portability: You have the right to request your personal information in a structured, commonly used, and readable format, or transfer it to a third party, where technically feasible.
Objection: In certain circumstances, you have the right to object to the processing of your personal information.

You can exercise these rights by contacting us. We will respond to your request within a reasonable timeframe.

Email: support@genesis-ark.club

Thank you for using Fast Downloader!